Answering service built for nurse triage accounts.
Nurse triage works best when the first voice a patient hears is a calm, trained person who gets the details right and hands the call off cleanly. That's our specialty.
How it works
We answer every call live. Clinical calls go to your triage nurses under your protocols, and everything else is handled the way your practice wants. Your office gets a clean record of every call in the morning.
- We work alongside Night Nurse, Rainbow Babies and NTTS
- Secure, instant message delivery with Night Nurse, with an automatic fax backup if anything goes wrong, at no extra charge
- Non-clinical calls handled by our agents so your nurses can focus on patients
- Every message in your HIPAA portal, for the office and providers
Night Nurse plus AnswerMed
Practices can get Night Nurse triage and AnswerMed answering together. Night Nurse rates are set case by case for each practice, so give us a call and we'll put it together for you.
Common questions
Which nurse triage services do you work with?
Night Nurse first, plus Rainbow Babies and NTTS. If you use a different triage service, ask us. We can usually work with it.
What does nurse triage cost?
Night Nurse services are priced case by case. Our answering service starts at $99 a month with 60 minutes included.
Is it HIPAA compliant?
Yes. Messages go to your practice through our HIPAA message portal, which runs on Microsoft Azure under a signed Business Associate Agreement with Microsoft. Sign-in uses a password plus a passkey on the device.
How do we get started?
Request a walkthrough or call us at (860) 871-5200. We set up your account with you, run a test call, and only go live once you're happy with it.
More about who we answer for
See exactly how we'd answer for your practice
Tell us about your practice and Chris will call you to set up a walkthrough.