Answering for primary care and internal medicine, with a real person on every call.
Refill requests, hospital calls, lab questions, an elderly patient who isn't sure who to call. Primary care phones never really stop. We answer them nights, weekends and holidays, with a real person every time.
Patient-friendly, especially for older callers
A lot of primary care patients are older. We slow down, speak up and repeat things gently, with dignity. No phone menus, no "press 1." Just a person who helps.
- Urgent calls to your on-call provider, routine calls to your portal
- Hospital, nursing home and pharmacy calls routed the way you want
- Refill requests taken down clearly for the morning
- Appointment setting available
One secure place for every message
Your HIPAA message portal keeps every message in one place, with a full record of who read it and when. Your office sees the whole practice and each provider sees their own.
Common questions
Do you answer for multi-office groups?
Yes. Each office gets its own setup and its own view of its messages.
Will a real person answer, or a machine?
A real person, every call, 24 hours a day. All of our agents are American-based. No outsourcing and no phone trees.
What does it cost?
Our answering service starts at $99 a month with 60 minutes of operator time, or $149 a month with 120 minutes. Both include the Basic message portal. Extra minutes are $1.75 on the $99 plan and $1.50 on the $149 plan. No setup fee for most practices, and no long contract. See our pricing page.
More about who we answer for
See exactly how we'd answer for your practice
Tell us about your practice and Chris will call you to set up a walkthrough.