An OB/GYN answering service for the calls that can't wait.
"My water just broke." "I'm bleeding." "This is labor and delivery calling for Dr. ___." OB/GYN calls need a person who knows what's urgent and gets your on-call provider on the line fast.
Built around your on-call
OB/GYN practices live by the on-call schedule. We load yours into AM Follow Me, our on-call calendar, so the right provider is reached every night, every weekend and every holiday.
Our agents don't give medical advice. They get the right details and get the right person on the line, quickly and calmly.
- Labor, bleeding and post-op calls go straight to your on-call provider
- Hospital and labor and delivery calls patched or paged the way you want
- Routine calls held in your portal for the morning
- Urgent calls stay open until a real agent confirms they got through
- Works for single offices and multi-office groups
Easy for hospital-owned practices too
We answer for practices that are part of larger health systems. Our portal works on any phone, and we work with your IT team on setup if your computers are locked down.
Common questions
Can you patch calls straight to the on-call provider?
Yes. Call patching is $0.75 per patch, flat, with no per-minute charge.
Do our providers need to install anything?
The portal app installs on iPhone and Android, so providers get their messages and alerts on their phones. The office can sign in from a computer.
Is it HIPAA compliant?
Yes. Messages go to your practice through our HIPAA message portal, which runs on Microsoft Azure under a signed Business Associate Agreement with Microsoft. Sign-in uses a password plus a passkey on the device.
How do we get started?
Request a walkthrough or call us at (860) 871-5200. We set up your account with you, run a test call, and only go live once you're happy with it.
More about who we answer for
See exactly how we'd answer for your practice
Tell us about your practice and Chris will call you to set up a walkthrough.