From a ringing phone to your on-call, in one clean path.
Your patients' information, locked down.
HIPAA isn't a checkbox for us. It's how every piece was chosen and how every screen was built.
HIPAA agreement with Microsoft
A signed Business Associate Agreement covers the cloud our portal runs on.
Encrypted in transit and in storage
Messages are encrypted on the way to you and while they're stored.
Passkey sign-in
A password plus a passkey on your own device. A stolen password alone gets nobody in.
Right people, right access
Each person sees only what their job needs, and nothing more.
Every sign-in on record
Sign-ins and exports are logged, so there's always a clear trail.
Walk away, it locks
An idle screen signs itself out, so a message never sits open on an empty desk.
Backed up, kept safe
Automatic backups, and your messages kept on file for six years.
Watched around the clock
System health is monitored 24/7. If anything blinks, we know right away.
Our AI works for our humans.
Ask AM is our operators' assistant. It finds your instructions, your on-call and your special requests in seconds, so the person on the line can give your caller their full attention.
Keeps it organized
Works fast
Makes the decision
Owns every urgent call
Four things every AnswerMed client should know.
We'll never ask for your password
Not by phone, email or text. If someone asks, it isn't us. Call us at (860) 871-5200.
Sign in at one address only
Your portal lives at answermedapp.com. Type it yourself or use your bookmark.
Know where our mail comes from
Real AnswerMed email comes from @answermedtelecom.com or @answermedapp.com.
Texts never carry patient info
Our text alerts only tell you to check the portal. The details stay behind your sign-in.
See it in action
Walkthroughs are by invitation. Tell us about your practice and Chris will call you.